Our Services

Client's Journey

本頁圖片/檔案 - 3-1-diagram-en




Member Registration

Eligible Hong Kong Residents may register as the member of Wan Chai DHC Express

Health Risk Factor Assessment

Care Coordinator (Registered Nurse) will perform Health Risk Factor Assessment for each member annually.

Primary prevention

Health Promotion and Education Activities, Classes, Groups and Talks

Provided by Healthcare Professionals, details of activities may refer to website or Facebook.

Health Resource Hub

Health Resources Hub provides Community Resources and Health related information.

Community Pharmacy Service

According to the Health Risk Factor Assessment results, Care Coordinator may refer client to Community Pharmacist of Wan Chai DHC Express. Client may consult Community Pharmacist for medications, over-the-counter drugs, health supplements and supplies.

Nursing Consultation and Education

Care Coordinator provides one to one Nursing Consultation, health education and recommendations, to enhance member’s ability in disease prevention.

Health Planning, Coaching and Supervision

Based on member’s lifestyle and health conditions, Care Coordinator and member setting health plan and goals, to enhance the health status of member.

Secondary prevention

Medical consultation

Network Medical Practitioner provide health assessment for members with high risk for Diabetes Mellitus and Hypertension. This service is under copayment.

Laboratory Test Service

Arranged by Network Medical Practitioner, including Laboratory tests under Diabetes Mellitus and Hypertension Screening Programme. This service is under copayment.

Diagnosis and Management

Network Medical Practitioner make diagnosis of Diabetes Mellitus and Hypertension for member, and management the disease(s).

Tertiary prevention

Chronic Disease Management

Network Medical Practitioner refer member with Diabetes Mellitus and/or Hypertension to Care Coordinator to manage his/her chronic disease(s).

Individual Healthcare Service or Group Activities

According to member’s chronic diseases diagnosis, Care Coordinator refer member to Network Healthcare Professionals, to provide Individual Healthcare Services which is under copayment; or refer member to participate in chronic disease group activities.

Patient Empower Programmes

Patient Empower Programmes for Diabetes Mellitus, Hypertension, Low back pain and Knee osteoarthritis, through group or individual sessions, educating members for self-management of their chronic diseases.

Community Rehabilitation Programmes

Stroke Rehabilitation, Fracture Hip Rehabilitation, and Post-Acute Myocardial Infarction Phase IV Cardiac Rehabilitation

Programme, referred by Doctor and arranged by Care Coodinator. This service is under copayment.


5543 (1)